Charter CEO: How the end of the Affordable Connectivity Program impacts broadband subscriptions

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The cable industry hasn’t been doing too great with keeping broadband subscribers, and Charter is no different. CEO Chris Winfrey’s take on the situation? This is just temporary, but the company must also navigate a post-Affordable Connectivity Program (ACP) environment. Charter has disclosed it has just over 5 million households enrolled in ACP.  Analyst Craig Moffett said during the fireside chat Charter has “leaned into ACP much more so than [its] competitors and peers.” As for Charter’s plans in a post-ACP world, Winfrey said the company has had several months to communicate to customers about other affordable internet options. And it’s leaning toward mobile as a lifeline. As ACP is in its final month, the government is currently offering a partial monthly subsidy of $14 for non-tribal households. While Charter hasn’t announced a specific ACP replacement, customers on ACP might be able to qualify for the Spectrum Internet Assist plan, which costs $25/month. 


Charter CEO: How the end of the Affordable Connectivity Program impacts broadband subscriptions