Adoption

This pandemic may define our generation, and the changes in our daily lives required by social distancing have highlighted the importance of broadband and the consequences of internet inequality. I’d like to discuss four points that I think are necessary to address the digital divide in rural America. First, the Federal Communications Commission must fund rural broadband with fixed maps. Second, to address rural connectivity we must incentivize providers to bring future-proof broadband to our communities. Third, we must hold auction winners accountable.

The debate on whether broadband is a luxury or an essential connection to society is over. More than twice as many people are now using residential broadband during business hours as before the COVID-19 crisis. Over 55 million students have been impacted by school closures. The use of telehealth has skyrocketed. This, I believe, is our broadband moment: a hinge of history that will determine whether today’s residential broadband is fit for the changed world in which we inhabit or whether its limits work to disadvantage those that are not equipped to use it.

As schools across the country transition to distance learning due to the COVID-19 crisis, a new Connected Communities and Inclusive Growth (CCIG) report documents the extent of the distance learning gap in Los Angeles County. The distance learning gap refers to the gap between students living in households with high-speed Internet and a desktop or laptop computer, and those without these essential resources for effective distance learning. Among the key findings are:

COVID-19 highlights society’s inability to cope, even amid the technology prowess of the US.  In the land that invented the microchip, we have neglected the fundamentals. One particular concern is how internet broadband is not available to many workers and students in some rural and inner-city areas and on Native American lands. If you can’t work or take classes from home because you don't have internet, you are at a distinct disadvantage.

The pandemic has highlighted the pressing need for high quality fixed and mobile voice and broadband services that are affordable, reliable, and robust. In the near term, there are immediate measures that the Federal Communications Commission can take to provide relief to Americans at this critical time:

Just two weeks after Congress passed the $2.2 trillion CARES Act to provide relief to businesses and families hammered by the coronavirus lockdown, discussions are turning to another legislative package, which simply must address two urgent problems: Too many Americans don’t have access to banks, and they don’t have high-speed broadband. If they don’t get both soon, they will be in desperate straits.

In Phoenix (AZ), the digital divide is stark, despite a massive effort to get families connected to the Internet. So Chad Gestson, the superintendent of the high school district, and his team created an initiative called Every Student, Every Day: They pledged to call every student — there are about 28,000 of them — every day. "We certainly haven't abandoned the importance of the Internet and laptops and devices and online learning," Gestson explains. "We continue to push that. But we serve a large population of youth who don't have devices or connectivity in the house.

In Louisville (KY), most households have access to broadband and pay for a subscription, but neither is universal. The story of Louisville is one of identifying existing resources, building relationships, and continually planning for the next step. In 2017, Louisville released a Digital Inclusion Plan referring to “fiber deserts” in neighborhoods in west and southwest Louisville, which also have the city’s highest unemployment rates. The Digital Inclusion Plan identified lack of technology access and use as an issue that must be addressed.

The Institute of Museum and Library Services announced measures to award the first $30 million of $50 million appropriated to the agency in the CARES Act. The $30 million in the funding phase will be distributed to all 50 states, the District of Columbia, the US territories, and the Freely Associated States based on population.

While COVID-19 has highlighted the deficiencies in broadband availability in the homes of our school-age kids around the country, the absence of a broadband connection for our older adults is equally concerning. Lack of internet access sets the stage for growing isolation and harm to our seniors across the country. Although broadband adoption has increased among those 65 and older in recent years, there is still a significant gap. A 2017 Pew Research revealed that over half of those 65+ have a broadband connection at home, and about 67 percent use the internet.