Digital Literacy

Half of all households eligible to participate in the Affordable Connectivity Program are unaware of the benefit. That's too many households. A January 2023 survey of low-income households found that 37 percent of eligible households that knew little about ACP said they would be likely to apply with more information and 31 percent said they would be likely to apply if they knew whether they qualified.

The Wireless Infrastructure Association (WIA) entered a new partnership with Ashland University (OH) to help approximately 140 incarcerated individuals, who are eligible for release within 12 months, prepare for careers in broadband and 5G this spring and summer.

After a year of operation, half of all households eligible for the Affordable Connectivity Program (ACP) internet subsidy are unaware of the benefit. A January 2023 survey of low-income households finds that over 50% say they have never heard of the program or do not know anything about it. Although many eligible households are unaware of ACP, the survey points to ways in which policymakers and community leaders can encourage enrollment. First, outreach can make a difference.

Governor Laura Kelly (D-KS) announced that Kansas is the first state to receive $15 million in US Department of Treasury Digital Connectivity Technology (DCT) funds. The money will support equal access to high-speed internet, provide devices to underserved Kansans, and expand digital skills training for communities across Kansas. The DCT funds are made available under the American Rescue Plan Act's (ARPA) Capital Projects Fund (CPF).

The Federal Communications Commission is targeting approximately $7.445 million for two additional one-year, pilot outreach grant programs to raise awareness of the Affordable Connectivity Program (ACP). The two pilot programs will test a variety of methods to reach out to federal housing communities, and work with trusted third parties to assist consumers with completing and submitting an ACP application. The FCC selected 23 applicants for the Your Home, Your Internet Program and 9 applicants for the ACP Navigator Pilot Program.

If governments are to truly close the digital divide, they must focus on encouraging community broadband adoption and making sure residents have tools to access high-speed internet, not just on installing infrastructure. While there has been a lot of recent talk about the need to better map broadband availability, panelists at Nextgov and GCN’s Emerging Tech Summit warned that there must also be a similar emphasis on ensuring that people can take advantage of internet access, or else some communities will not feel the benefits. And while investing in new broadband networks is a tangible way

The Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP) provides the primary subsidy available to cover broadband subscription costs for low-income households, but only 1 in 4 eligible households have enrolled in the ACP since it launched in 2021.

The 21st Century Cures Act and the rise of telemedicine led to a renewed focus on patient portals. However, portal use disparities persist and are in part driven by limited digital literacy. To address digital disparities in primary care, we implemented an integrated digital health navigator program supporting portal use among patients with type II diabetes. During our pilot, we were able to enroll 121 (30.9%) patients in the portal.

Pennsylvania Broadband Development Authority Executive Director Brandon Carson is asking Pennsylvanians to provide input on the stakeholder engagement process for developing two plans: the State Digital Equity Plan and the Commonwealth’s Broadband Equity, Access, and Deployment (BEAD) Five-Year Action Plan. The two-week public comment period began on February 27 and ends Friday, March 10, 2023. The State Digital Equity Stakeholder Engagement Plan will focus on engaging eight primary populations required through federal guidance – aging individuals, incarcerated individuals, veterans, indivi

The US Department of Labor (DOL) is considering the essential role of digital skills and broadband in the workforce. The National Digital Inclusion Alliance (NDIA) emphasized that digital skills are key to digital equity in our recent comments in response to DOL’s Digital Literacy and Resilience Request for Information. NDIA’s comments highlighted models of digital skills programs operating within the framework of holistic digital inclusion strategies. NDIA emphasized five overarching points: