Emergency Communications

The Sept. 11, 2001 attacks, Huricane Katrina and other man-made and natural disasters often reveal flaws in emergency communications systems. Here we attempt to chart the effects of disasters on our telecommunications and media communications systems -- and efforts by policymakers to stregthen these systems.

Michigan may consider Rivada's bid alongside FirstNet

Rivada Networks said it received the top score among three bidders to build Michigan’s statewide public safety broadband network. But that doesn’t at all mean it will beat out FirstNet for its first statewide win.

Michigan’s Department of Technology, Management and Budget recommended that the state analyze Rivada’s bid alongside FirstNet’s proposal “to determine the best value bid for the state,” the company said this morning in a release. Michigan is the second state to select a vendor for a potential alternative to FirstNet, Rivada said, following the lead of New Hampshire, which is also considering Rivada’s offering. “We are honored that our alternative plan for public safety broadband in Michigan will have the chance to be placed side-by-side with the federal government’s offering,” said Declan Ganley, Rivada’s co-CEO, in the announcement. “By putting out this RFP (request for proposal), Michigan has given its governor a real choice, as envisioned in the legislation that created FirstNet.”

Consumer Protection Month at the FCC

Americans are reaping the benefits of rapid and exciting changes in the ways we communicate. But many of the problems that consumers confront stubbornly remain. For too long, Americans have been plagued by unwanted and unlawful robocalls. For too long, they’ve found unauthorized charges and changes to their phone service on their bills—practices commonly known as “slamming” and “cramming.” And for too long, some phone calls that are placed to rural residents have been dropped. Efforts to excommunicate this unholy triad of consumer scourges—unlawful robocalls, slamming/cramming, and rural call completion—headline the FCC’s agenda in July. During Consumer Protection Month, we will take up several public interest initiatives to address problems that too many Americans face.

FCC Acts to Support Deployment of Nationwide Public Safety Network

The Federal Communications Commission took action to support the deployment of a nationwide network for use by first responders. The decision, consistent with duties entrusted to the FCC by Congress, will help ensure that state-built portions of the network are interoperable with the core network so that public safety officials can communicate seamlessly with each other during emergencies.

The FCC established the standards and procedures it will use to review state plans. The decision addresses:

  • The timeline for states to provide notification of their opt-out decisions and file plans with the FCC;
  • Information states should include in their plans to demonstrate compliance with the statutory criteria for interoperability with FirstNet’s network;
  • Some of the technical criteria and standards that the FCC will use in evaluating state plans;
  • The FCC’s review process, including participation by interested parties, treatment of confidential information, and the timing of FCC action; and
  • The FCC’s process for documenting its decisions to approve or disapprove state plans.

In addition, in light of recent filings by FirstNet in the docket, the Report and Order directs the FCC’s Public Safety and Homeland Security Bureau to issue a Public Notice seeking comment on one remaining element of the FCC’s review standard, after which the FCC will issue an order on that element.

FCC Proposes To Add Blue Alerts To The Nation's Emergency Alert System

The Federal Communications Commission proposed to add an alert option to the nation’s Emergency Alert System (EAS) to help protect the nation’s law enforcement officers.

Called a “Blue Alert,” the option would be used by authorities in states across the country to notify the public through television and radio of threats to law enforcement and to help apprehend dangerous suspects. Blue Alerts can be used to warn the public when there is actionable information related to a law enforcement officer who is missing, seriously injured or killed in the line of duty, or when there is an imminent credible threat to an officer. As a result, a Blue Alert could quickly warn you if a violent suspect may be in your community, along with providing instructions on what to do if you spot the suspect and how to stay safe.

The Notice of Proposed Rulemaking (NPRM) would amend the FCC’s EAS rules by creating a dedicated Blue Alert event code so that state and local agencies have the option to send these warnings to the public through broadcast, cable, satellite, and wireline video providers. While some states have individual Blue Alert programs that use various methods to issue these warnings, the proposal is intended to support the development of a national framework that states can adopt. This goal is consistent with the Rafael Ramos and Wenjian Liu National Blue Alert Act of 2015. The Act, which is being implemented by the Department of Justice’s Office of Community Oriented Policing Services (COPS Office), directs cooperation with the FCC. The COPS Office has expressed the need for a dedicated EAS code for Blue Alerts.

The NPRM invites public comment on the proposal.

FCC Proposes Rules To Aid Investigation Of Threatening Calls

The Federal Communications Commission proposed rules to help unmask anonymous callers who threaten and harass schools, religious institutions, and other victims.

This effort follows the FCC’s temporary waiver earlier this year of caller ID privacy rules in order to help law enforcement address threatening phone calls received by Jewish Community Centers. The FCC is seeking to help law enforcement and community institutions get from telephone providers quick access to the information they need to identify and thwart threatening callers. The FCC seeks to streamline this process so that, going forward, institutions facing harassing or threatening calls can work with law enforcement to access caller ID info of the anonymous callers more quickly than the current, case-by-case waiver process. The proposal would amend the FCC’s rules to ensure that law enforcement and threatened parties can quickly identify threatening callers without the regulatory delay of applying for and being granted a waiver of the rules. The proposal lays out a path that protects consumer privacy by ensuring that caller information only be disclosed for truly threatening calls and that only law enforcement personnel and others responsible for the safety and security of the threatened party have access to otherwise-protected caller ID information.

Text to 911 Poses Technology, Funding and Political Challenges

The ability to send text messages to 911 anywhere in the US could enhance public safety answering points’ (PSAPs’) ability to respond to emergency situations – and could be particularly important when the person contacting the PSAP is unable to place a traditional phone call. But although some PSAPs already support text to 911 capability, the capability is far from ubiquitous, and achieving it more broadly will require addressing technology, funding and political issues.

Telecompetitor learned more about those issues in a recent interview with executives from NGA911, one of several companies that has developed technology to support text to 911. “911 is a national brand implemented at the municipal level — in most cases, with no state coordinating agency,” said NGA911 CEO Don Ferguson.People “have the perception that it’s consistent but that’s very far from the truth,” he said.

NIST Awards $38.5 Million to Accelerate Public Safety Communications Technologies

The US Commerce Department’s National Institute of Standards and Technology (NIST) has awarded $38.5 million to 33 research and development (R&D) projects aimed at advancing broadband communications technologies for first responders. The multiyear grants are intended to help modernize public safety communications and operations by supporting the migration of data, video and voice communications from mobile radio to a nationwide public safety broadband network, as well as accelerating critical technologies related to indoor location tracking and public safety analytics.

Rivada fights on, aims to provide states with alternative to AT&T’s FirstNet

Rivada Networks might have lost the FirstNet contract to AT&T, but that doesn’t mean it isn’t still in the game. Led by co-CEOs Declan Ganley and former Sprint CFO Joe Euteneuer, Rivada Networks continues to respond to states that issue RFPs seeking input from vendors willing to build and maintain a statewide public safety LTE radio access network (RAN) that would be interoperable with FirstNet’s network. While FirstNet as an organization wants to see all the states opt in to the network it’s creating with AT&T, the law said states must be given the option to opt out. According to Ganley, that’s an important piece of the entire FirstNet endeavor. Spectrum was specifically allocated to FirstNet in part because public safety wanted to move away from the “stove piping” of the past where one vendor dominated. Moving to the inherently open LTE standard provided a way to do that.

After bomb threats, FCC proposes letting police unveil anonymous callers

Police should be allowed to unmask anonymous callers who have made serious threats over the phone, the Federal Communications Commission has proposed. The proposal would allow law enforcement, and potentially the person who’s been called, to learn the phone number of an anonymous caller if they receive a “serious and imminent” threat that poses “substantial risk to property, life, safety, or health.” Specifics are still up in the air. The FCC is asking, for instance, whether unveiled caller ID information should only be provided to law enforcement officials investigating a threat, to ensure that this exemption isn’t abused.

FCC Announces Tentative Agenda for June Open Meeting

Federal Communications Commission Chairman Ajit Pai announced that the following items are tentatively on the agenda for the June Open Commission Meeting scheduled for Thursday, June 22, 2017:

New Emergency Alert System Event Code For Blue Alerts – The Commission will consider a Notice of Proposed Rulemaking that would amend the Commission’s Emergency Alert System (EAS) rules to add a dedicated event code, “BLU,” for Blue Alerts, so that EAS alerts can deliver actionable information to the public when a law enforcement officer is killed, seriously injured, missing in connection with his or her official duties, or if there is an imminent and credible threat to a law enforcement officer. (PS Docket No. 15-94)

First Responder Network Authority – The Commission will consider a Report and Order that establishes the procedures and standards the Commission will use to review alternative plans submitted by states seeking to "opt-out" of the FirstNet network and to build their own Radio
Access Networks that are interoperable with FirstNet. (PS Docket No. 16-269)

Exemption to Calling Number Identification Service – The Commission will consider a Notice of Proposed Rulemaking that would amend the Caller ID rules to allow disclosure of blocked Caller ID information to aid law enforcement in investigating threatening calls and continue the
waiver of those rules that is currently in effect for Jewish Community Centers. (CG Docket No. 91-281)

OneWeb Market Access Request – The Commission will consider an Order and Declaratory Ruling that recommends granting OneWeb’s request to be permitted to access the U.S. market using its proposed global non-geostationary satellite constellation for the provision of broadband communications services in the United States. (IBFS SAT-LOI-20160428-0041)

Improving Competitive Broadband Access to Multiple Tenant Environments – The Commission will consider a Notice of Inquiry that seeks comment on ways to facilitate greater consumer choice and enhance broadband deployment in multiple tenant environments such as
apartment buildings, condominium buildings, shopping malls, or cooperatives. The Notice of Inquiry further seeks comment on the current state of broadband competition in such locations and whether additional Commission action in this area is warranted to eliminate or reduce barriers faced by broadband providers that seek to serve the occupants of multiple tenant environments. (GN Docket No. 17-142)

Electronic Annual Notice Declaratory Ruling – The Commission will consider a Declaratory Ruling which would clarify that the “written information” that cable operators must provide to their subscribers via annual notices pursuant to Section 76.1602(b) of the Commission’s rules may be provided via e-mail. (MB Docket No. 16-126)

Modernization of Payphone Compensation Rules – The Commission will consider a Notice of Proposed Rulemaking and Order that (1) proposes to eliminate the requirement that carriers that complete payphone calls conduct an annual audit of their payphone call tracking systems and file an associated annual audit report with the Commission, and (2) waives the annual audit and associated reporting requirement for 2017. (WC Docket Nos. 17- 141 and 16-132; CC Docket No. 96-128).

Enforcement Bureau Action
- The Commission will consider an enforcement action.